When your boiler breaks down you need a fast response from an engineer who can actually fix it. Our Gas Safe registered engineers diagnose faults accurately and repair boilers from all major manufacturers. The attendance charge of £89 includes diagnosis and the first hour of labour — additional labour is £30 per 30 minutes, agreed with you before we proceed. Parts are quoted separately. No VAT is charged.
Or call 07446 734524Your £89 attendance charge includes diagnosis and up to one hour of labour. Additional labour is £30 per 30 minutes, agreed with you before proceeding. Parts are quoted separately. This is the initial visit price, not the complete repair cost — parts and any return-visit work are quoted separately and agreed before proceeding. Any return visit is included in the agreed repair quote, so there is no second callout charge. No VAT is charged.
Boilers fail in predictable ways: loss of pressure, ignition faults, fan and pump failures, diverter valve problems and error codes that lock the boiler out. Our engineers are experienced with the full range of faults across Worcester Bosch, Vaillant, Baxi, Glow-worm and other brands.
We prioritise no-heating and no-hot-water calls. Same-working-day or out-of-hours attendance may carry a higher charge, confirmed when we call and subject to engineer availability and the time of day. We do not advertise a guaranteed response time or 24/7 cover — if you need urgent help we will tell you honestly what we can offer.
If you smell gas or suspect a leak, do not use this page. Call the National Gas Emergency Service on 0800 111 999 immediately, open doors and windows, avoid electrical switches and leave the property if necessary.
Not every boiler is worth repairing. If your boiler is old, parts are obsolete, or the cost of a repair is a significant fraction of a new boiler, we will tell you. We never push unnecessary repairs — or unnecessary replacements. We give you the facts and let you decide.
Use the estimate tool below for a guide attendance price based on your postcode and fault, then request a booking. We will contact you to arrange the visit. Adding photos of the boiler and any fault code helps us prepare and confirm the fault before attending.
The £89 attendance charge covers diagnosis and the first hour of labour. Additional labour is £30 per 30 minutes, agreed with you before we proceed. Parts are quoted separately. No VAT is charged.
We prioritise no-heating and no-hot-water calls. Contact us and we will give you the earliest available appointment. Same-day or out-of-hours attendance is subject to availability and may carry a higher charge, confirmed when we call.
No. Any return visit to complete an agreed repair is included in the agreed repair quote — there is no second callout charge.